---
title: "Privacy Policy | Obi"
description: "What hireobi.com and Obi collect, why, who receives it, where it is stored, and how to have your data deleted."
canonical: "https://hireobi.com/privacy"
human_url: "https://hireobi.com/privacy"
markdown_url: "https://hireobi.com/privacy.md"
updated: "2026-11-10"
---

# Privacy Policy

What hireobi.com and Obi collect, who receives it, and how you have it deleted.

Last updated: 2026-11-10

## Who we are

Heysurface, Inc., a Delaware C corporation at 3739 Balboa Street, San Francisco, CA 94121, United States, runs hireobi.com and Obi, the AI Search Employee. This policy covers both.

For any question about your data, write to support@hireobi.com.

## When you visit the website

- Our analytics tool records the pages you view, your clicks, the page and campaign that brought you, your browser and device.
- It keeps your IP address with each visit and derives an approximate location from it.
- It records session replays: how you scroll, move and click through the pages.
- It sets a cookie on hireobi.com that recognises your browser for a year, so your visits and returns form one record.
- A visitor identification tool tells us which company a visit comes from, and for visitors in the United States, which person.
- When we advertise on Meta or LinkedIn, their tags load on the site and set their own cookies to measure our ads.
- When an AI assistant's crawler reads a page, we record the page and the crawler. That record holds no visitor.

The site shows no cookie banner. You can block or delete cookies in your browser; every page still works.

## When you use Obi

- **Your account:** Your email, and for each machine you connect, its name and the program that ran the CLI.
- **Your business:** The passages Obi cites from public pages, your buyer questions, the engines' answers, strategies, drafts, and what you ask it to remember.
- **Your usage:** Your signup, each request your CLI makes (the action, your account), and your plan and payment status.
- **Your payments:** Handled by our payment processor, which holds your card details.

Your usage never includes your passwords, tokens or API keys, nor the content of your business data or the engines' answers.

What the CLI reads on your machine and what it sends is detailed on the Security and data page: https://hireobi.com/security

## How we use it

- To run Obi: measure your visibility, prepare your strategies and drafts, bill your plan.
- To understand who visits the site, where they come from and what they read.
- To follow each customer relationship: once your email is known, your visits and your use of Obi join your record in our CRM.
- When you sign up, your earlier visits to the site can join your account's record.
- When we advertise, a signup is reported to the ad platform with your email hashed, to measure the ad.

## Who receives it

We share data only with the providers that run the site and the product for us, each for its role:

- An analytics tool, for the site and the product's usage.
- A visitor identification tool, for the company or person behind a visit.
- A CRM, for customer records.
- Ad platforms, when we advertise, for their tags and the hashed signup report.
- A website host, a DNS provider and a documentation host, which serve the site's pages.
- A host and a database provider for the product, a payment processor and an email provider.
- The AI engines, which receive your buyer questions when Obi measures your visibility.

## Where it is stored

Obi's database and servers run in the United States, and so does our analytics tool. Wherever you are, your data is stored there.

## How long we keep it

We keep your data while we need it to run the site and Obi. To have your account and its data deleted, write to support@hireobi.com.

## Age

Obi is for people 18 or older.

## Changes to this policy

When what we collect changes, this page changes with it, and the date at the top says when.

## Next actions

- Read what the CLI reads, sends and stores: https://hireobi.com/security.md
- Read the Terms of Service: https://hireobi.com/terms.md